Reservations may be made online or by calling:
Captainís Landing Office (252) 928-1999
A valid Credit Card is required when making reservations.
Vacation Rental Agreements are required for:
- Advance reservations made 60 days prior to arrival date.
- Peak season (June, July, & August)
- Four (4) or more nights stay (anytime)
- Multiple suite rentals
Vacation Rental Agreements will be sent from and processed by Ocracoke Island Realty.
Optional travel insurance is available with the rental agreement and is highly recommended.
The policies below are superseded by any policies agreed to in a Vacation Rental Agreement with Ocracoke Island Reality.
DEPOSITS: The fee for one (1) night or 50% of the total reservation amount (whichever is greater) will be charged on the date the reservation is made. The remainder is due upon arrival.
CANCELLATIONS and CHANGES: If you must change or cancel your reservation, let us know as soon as possible by email or telephone. The deposit will not be refunded for cancellations or changes made within 30-days prior to the arrival date. No refunds for unused nights, including those resulting from delayed check-in or early check-out, will be given. Any refunds will incur a $25 processing fee.
MINIMUM STAY REQUIREMENTS: Longer minimum stays may be required during holidays and island special events.
CHECK-IN AND CHECK-OUT TIMES: Check-in at the Captainís Landing office between 3:00 and 7:30 PM. Please call the office at 252-928-1999 if you anticipate a late arrival. Check-out is 10:00 AM. You will be billed a fee of $35 per key for any missing room keys.
NOISE: Quiet hours are from 10pm until 8am. Please be considerate of your neighbors.
PARKING: The suites and penthouse all have one (1) assigned parking space each. The cottage has two (2) assigned parking spaces. Please park in your assigned space.
PAYMENT: You must have a valid credit card to book a room. Please note that for security purposes, you may be asked to provide a valid government or state-issued photo ID at check-in.
PICK-UP SERVICE: If you plan to arrive by plane or ferry and need transportation to Captain's Landing, please call our office 24 hours in advance and we will be happy to schedule a pick-up for you.
NO PETS: Captain's Landing cannot accommodate pets. Sandy Paws Bed and Biscuit Inn is open during the summer months. Please call 252-928-3093 if you wish to board your pet.
NO SMOKING: Captainís Landing Hotel is a non-smoking facility. Additional cleaning fees will be added to your bill if there is evidence of smoking in your room.
Should you have additional questions or concerns regarding our policies,
please call Captainís Landing Hotel Office at (252) 928-1999 or email us at info@TheCaptainsLanding.com.
We look forward to having you visit with us and will do our best to ensure your stay is enjoyable.